iTrust Motors Refund Policy

You may submit a request for a Refund or Credit for the following reason(s):

Your ad was never posted after a paid ad submission, due to error on the part of iTrust Motors.

If you feel at any time that you submitted a legitimate ad, and due to error your ad was never posted on iTrust Motors you may qualify for a Refund or Partial Credit towards the full purchase price of that advertisement, and/or assist you in re-submitting and posting the advertisement. iTrust Motors is allowed 48 business hours to post your basic ad on our website any considerations for a refund are based on ad(s) not posted within the 48 business hour period. This does not include vehicle image as it is the subscribers responsibility to provide this to iTrust Motors.

Here's how to request a Refund or Credit:

1. E-mail us at customerservice@itrustmotors.com
2. State that you incurred problems and that you paid for the ad submission and your ad was never posted.
3. Make sure that you have given us your Merchant Name, Registered User Name or a Contact Name, so that we can identify you and apply the proper Refund/Credit with your request.
4. In order to help us identify the errors, please include any additional information that may be useful, such as the invoice #, ad title, contact #, and e-mail.